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Researched by Jonathan Rapoport
Email: director@zapotec.org
Web: http://www.zapotec.org/
| Introduction | |
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As David Horowitz
would say, "Fight back, and don't let anyone rip you off!" Mexico
is not the corrupt country that the pundits accuse it of being. If you
know what resources to utilize and you have the courage stand up for your
rights, you have nothing to fear.
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| Office of the Federal Attorney General for Consumer Protection | |
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If you have a
dispute with a merchant or if a merchant has ripped you off, you will find
that PROFECO (an acronym for Procuraduría Federal del
Consumidor) has offices throughout Oaxaca to assist you in resolving
your dispute with the merchant. Please obtain a Factura from the
merchant. This is an official invoice that will include an imprint of
their registration seal from the SHCP (Secreteria de Hacienda y
Credito Publico). A valid factura will also have an imprinted invoice
number in one of the top corners. Usually the numbers are in red.. On the Pacific coast of
Oaxaca, PROFECO has an office at the following location in Huatulco:
Oficina Receptora de Quejas: Huatulco Their website has a list of offices throughout Mexico and
information in English. It is a very valuable resource. www.profeco.gob.mx/new/html/index.htm. Claims forms are
available in three languages:
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| Veracruz State Attorney General | |
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The public
minister of the Veracruz State Attorney General is the appropriate venue
to file charges against someone who is violating your rights or who has
committed a crime against you. Ask for the "Ministerio Publico" in
the city you are visiting.
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| Veracruz State Human Rights Commission | |
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The Comision Estatal de Derechos
Humanos Veracruz.is located in Xalapa. The current president of the commission is Lic. Nohemi Quirasco Hernández. The address is Carillo Puerto No. 21; Col. Centro; C.P.91000; Xalapa de Enriquez, Veracruz, Mexico. You can reach them online at http://www.cedhveracruz.org/ws_new/index.php
Col. Centro, C.P. 91000 Xalapa de Enriquez, Ver. Tel/Fax: (228) 812-0796
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| Mexico National Human Rights Commission | |
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http://www.cndh.org.mx/
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| United States Consular Service | |
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The consular
service can assist victims of crimes, human rights abuses, and dishonest
merchants by advising them on how to proceed within the justice system in
Veracruz. However, due to ever more stringent budget cuts, the United States' Consular Office in Veracruz - like the one in Oaxaca - has closed. If you need consular services, you'll need to consult the Embassy in Mexico City.
United States Consular Services The website of the United States
Embassy in Mexico City lists consular agents and agencies throughout
Mexico and describes the services they provide. http://www.usembassy-mexico.gov/emenu.html
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www.johnzap.com John Williams:
john@johnzap.com